If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Gift Certificates are non-refundable. Wine Dinner Tickets require a minimum of 48 hours notice for cancellation. Failure to provide this minimum notice with result in a cancellation fee of $25. Please contact (207) 865-1237 for full refund information. Please mail your package in a prepaid, insured, traceable method to the address below. Azure Cafe 123 Main Street Freeport, Maine 04032